Software Engineer, QA (L3)
Motive · Islamabad, Pakistan
- Designed and shipped the Automated RCA AI Agent (Claude Code, Atlassian/Glean MCP, GitHub CLI) that turns customer TSSD tickets into a complete root-cause workflow, automating ~90% of RCA effort, cutting turnaround from 3 hours to 20 minutes, and saving 40+ engineering hours per month.
- Architected API automation with Java, REST Assured, JUnit 5, and data-driven POM design on GitHub Actions CI: 350+ automated tests, 40% faster regression cycles, 60%+ of defects caught pre-release.
- Delivered QA for Alerts V2, a 56-alert re-architecture spanning Email, SMS, WhatsApp, and in-app delivery with localization and feature-flag regression, sustaining a 99%+ on-time release rate.
- Verified backend reliability across AWS (SES/Mandrill, S3, SQS), Sidekiq, and Datadog with multi-region verification, helping triage and resolve 15+ production incidents in EU alert delivery and email routing.
- Built POM-based, data-driven UI automation for web and Android (Cypress/Appium), automated 50+ mobile test cases, and cut manual mobile regression effort by 50% across 10+ app releases.
- Owned end-to-end QA artifacts (500+ reported bugs, 25+ test plans, 350+ test cases) while serving as Release Captain for 15+ weekly releases and handling on-call production triage.